Horton Smith House

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Reviews about Horton Smith House

• A Google User
  ★ ★ ★ ★ ★
  In response to in the reviews titled, "original review", "bad experience", "deceptive practice or consequence", and "to share extremely bad experince". I do not review myself. This is the first time I have ever typed anything here. The only reason I find myself doing it now is in response to some very bad reviews all by the same person.
  
  I remember who you are although I did not meet you or check you in. It was made aware to me that you harrassed 3 of my staff members. Unfortunatley I could not leave my kithcen that night as I am the chef here and was very busy, otherwise I would have handled this matter myself.
  
  You had a room with 2 queen beds for $125 plus tax and gratuity
  The next person had a room with 1 double bed hence the price difference, and they were not a couple, her brother was getting her a room here. You were also informed of my policy of adding 5% gratuity. This is not an illegal practice. You were also informed of the fact that we had a band playing that night. You came to my establishment with no reservation, on a busy ski season Saturday night. You were told of my place by another establishment, the ski rental place, and they suggested that you come to mine for a room, and NO! I don't pay them to send people here. It was your prerogitive to stay or not.
  
  I am sorry that you did not enjoy your stay, I have had many people stay here in the room you had without a complaint of noise or cleanliness.
  
  I don't appreciate you accusing my employees of being dishonest as referred to in the "original review" , something about a "coach" bagas a bribe. The front desk girl was also my hostess from the restaurant and a couple brought her a bag that someone had left in the restaurant. Don't go accusing before you know the facts.
  
  As for having a your review posted for several years, there was not one review posted before 2010. As my site was just made accessable to google, and we have just been open for 4 years.
  Your first review posted was March 6th of 2010. That's not several years ago, maybe several days.
  
  I have guests that come here year after year, so I find much of what you have to say to be false. So that's all I will say
  
  Peggy Irwin
  Owner and Manager
  
  
• A Google User
  ★ ★ ★ ★ ★
  My wife and I had a wonderful stay at the Inn. After a day of skiing we were able to relax in front of the fireplace and unwind with a glass of wine. Later on we found the bar to be an interesting mix of locals and tourist like us. We had a great dinner in the restaurant and then were treated to live music. We made some new friends and had wonderful weekend in the country.

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